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NOC Technical Officer

Operations Team

KeySkills: MPLS, FTTH, DNS, GPON, OLT, VLAN, SDH, 4g, 5g, Microwave, PRA, BRA, ISDN, VoIP, BGP, AMS, Fault Monitoring, ISP, Alarms

    • Working with other IT teams, customers, and vendors to enhance the route performance.
    • Troubleshooting all the technical and quality related issues.
    • Simultaneously maintain communication with the vendors and the team to ensure they remain updated on any issues.
    • Interact with the customers and handle both the non-technical and technical requirements for the customer.
    • Ensure NOC knowledge base is current and accurate, and all technical issues must be tracked and documented in a detailed format.
    • Use ticketing system to update details regarding the current issues being resolved.
    • Engaging in on-call rotation shifts 24/7
    • Supervising common threats, DOS attacks and viruses
    • Monitor and troubleshoot; power, core network, backups, DOS attacks, mobile and broadband network
    • Support & configuration of telecom equipment

Requirements

  • Knowledge of Sysadmin and Linux skills
  • Desire to learn and develop all necessary technical skills
  • Strong analytical thinking & Creatively solve problems
  • Working knowledge of VoIP technology
  • Strong skills in working with clients and communication
  • Ability to multi-task
  • Knowledge of network cabling, network classification and network topology
  • Knowledge regarding at least one of the following vendor products:- Juniper, VMWare, Microsoft, Cisco
JOB TYPE

Permanent

JOB LOCATION

Kormanagala, Bangalore

JOB POSTED

February 13, 2023

EXPERIENCE

3 + years

FUNCTION

IT

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