GO-Tech Careers
Join Malta’s leading quad play provider offering mobile, fixed line, internet and TV services, with a success of nearly half of the local market share. Being one of the largest employers on the island, working with our GO Stars is an incredibly rewarding experience.
Roles and responsibilities
KeySkills: MPLS, FTTH, DNS, GPON, OLT, VLAN, SDH, 4g, 5g, Microwave, PRA, BRA, ISDN, VoIP, BGP, AMS, Fault Monitoring, ISP, Alarms
- Working with other IT teams, customers, and vendors to enhance the route performance.
- Troubleshooting all the technical and quality related issues.
- Simultaneously maintain communication with the vendors and the team to ensure they remain updated on any issues.
- Interact with the customers and handle both the non-technical and technical requirements for the customer.
- Ensure NOC knowledge base is current and accurate, and all technical issues must be tracked and documented in a detailed format.
- Use ticketing system to update details regarding the current issues being resolved.
- Engaging in on-call rotation shifts 24/7
- Supervising common threats, DOS attacks and viruses
- Monitor and troubleshoot; power, core network, backups, DOS attacks, mobile and broadband network
- Support & configuration of telecom equipment
Requirements
- Knowledge of Sysadmin and Linux skills
- Desire to learn and develop all necessary technical skills
- Strong analytical thinking & Creatively solve problems
- Working knowledge of VoIP technology
- Strong skills in working with clients and communication
- Ability to multi-task
- Knowledge of network cabling, network classification and network topology
- Knowledge regarding at least one of the following vendor products:- Juniper, VMWare, Microsoft, Cisco
Get a glimpse of what life at GO is all about! See the amazing benefits, GO’s Purpose, Culture & Values and learn more about GO’s One Team, here : www.go.com.mt/careers-india/
